Q: Do the stroller caddies come with clips to attach to the stroller handles, or do I need to purchase these separately?

Both our Stroller Caddy and Mini Stroller Caddy have adjustable velcro straps that easily attach to your stroller handles, there is no need to purchase the Stroller Clips to attach your Stroller Caddy.

Q: Which Stroller Caddy is best for my Stroller?

For the standard strollers such at Bugaboo Fox, Joolz Geo2 and Redsbaby JIVE we would recommend our classic Stroller Caddy. For compact or travel strollers such as the BabyZen YoYo or Mountain Buggy Nano we would recommend our Mini Stroller Caddy, and if you have a double pram with wider handle bars, we would also recommend our Mini Stroller Caddy.  

If you are still unsure of which pram caddy is most suited to your pram or stroller, send us an email to hello@thenappysociety.com.au and we’ll be happy to guide you.

Q: Do the Insert and Stroller Caddy Bundles also come with a padded change mat?

Yes! Our Bag Insert Bundles and our Stroller Caddy Bundles both come with their very own padded change mat.  

Q: What are the products made from?

Our Bag Inserts, Stroller Caddies and Accessories are made from a coated cotton canvas which is durable, lightweight and water resistant. Our Crossbody Bag, Luxe Nylon Tote and Kids Backpacks are made from a water-resistance nylon material which is super lightweight, durable and easy to care for.

Q: What if a product I wish to purchase is out of stock?

If a product is out of stock, we will either open up pre-orders if our next delivery is already on the way, otherwise you can up to be notified when the item is back in stock, by clicking on the ‘EMAIL WHEN AVAILABLE’ button. If you are searching for a product and can’t see it on our website, please email us at hello@thenappysociety.com.au

Q: What if the item I want is on pre order?

If the item states ‘PRE ORDER’ in the title, it means the item is currently out of stock but we have a delivery on the way. The estimated delivery will be listed in the product description, but please note these are approximate dates only. All items placed with a pre order item will be shipped all together, once the pre order item is back in stock. If you would like your ‘in-stock’ item first, we would recommend placing separate orders.

Q: I’ve lost my change mat from my Stroller Caddy, am I able to purchase a replacement?

Yes, you can! Send us an email to hello@thenappysociety.com.au and we will be able to arrange this for you.

 

For any other questions, please feel free to contact us at hello@thenappysociety.com.au