Accessories FAQ

Q: Will the Stroller Clips fit on to my pram handles?

Yes! Our Stroller Clips are a universal fit and will easily attach to any pram or stroller handles.

Q: What are the products made from?

Our Baby Bag Inserts, Pram Caddies and Accessories are made from a coated cotton canvas which is durable, lightweight and water resistant. Our Cross Body Bag, Luxe Nylon Tote and Kids Backpacks are made from a water-resistance nylon material which is super lightweight, durable and easy to care for.

Q: What’s the difference between the Luxe Change Mat and the padded change mat that comes with the Baby Bag Inserts? 

Our Luxe Change Mat is a nappy change clutch with a mesh pocket inside to hold nappies, wipes and creams, and conveniently folds up to a disguise itself as a clutch. The padded change mat that comes with our Inserts and Pram Caddy is a simple rectangle padded change mat, that easily folds up and slots inside the larger zipper pocket of Inserts and Pram Caddy.

Q: What if a product I wish to purchase is out of stock?

If a product is out of stock, we will either open up pre-orders if our next delivery is already on the way, otherwise you can up to be notified when the item is back in stock, by clicking on the ‘EMAIL WHEN AVAILABLE’ button. If you are searching for a product and can’t see it on our website, please email us at hello@thenappysociety.com.au

Q: What if the item I want is on pre order?  

If the item states ‘PRE ORDER’ in the title, it means the item is currently out of stock but we have a delivery on the way. The estimated delivery will be listed in the product description, but please note these are approximate dates only. All items placed with a pre order item will be shipped all together, once the pre order item is back in stock. If you would like your ‘in-stock’ item first, we would recommend placing separate orders.

 

For any other questions, please feel free to contact us at hello@thenappysociety.com.au